SUPPORT

 Do you have any questions? 
Contact us via
our support portal!

On our support page you will find all the information
you need to get in touch with our team,.
Whether it’s phone numbers, email addresses or our support ticket
– don’t hesitate to contact us if you have any questions, want to give
feedback or need support.
We look forward to hearing from you!

With our support portal
you are always up to date.

 100%

 round-the-clock
access 

 100%

 Fast and efficient
problem solving

 100%

 Direct
contact option

PIIPE CUSTOMER SERVICE

 Reliable support, 
exactly when you need it.

Your intranet success depends crucially on the right support team.
That’s why we’ve put together a highly qualified team,
, to help you with any technical challenge. Discover
how the NEOCOSMO support team can help you optimize your digital workplace.

Real People
 Real Support 

When you need technical support, you want to be sure
that your support team responds quickly and efficiently.
At NEOCOSMO, we rely on a team of real people,
who are committed to helping you and finding innovative solutions to your concerns.

 Technical experts 
that you can count on.

Our support team consists of experienced professionals who will help you with any question or problem.
It’s not just a single member, but a close-knit team of developers and project managers,
who work together to provide you with valuable help and support at all times.

MORE THAN TECHNOLOGY, AN EXPERIENCED TEAM
FOR YOUR SUCCESS

  • Request assistance

  • Report errors and open tickets
  • Track tickets and communicate with support
  • Request system changes and additions

*The PIIPE Support and Service Help Desk is open to logged-in and registered NEOCOSMO customers.
Here you have the best opportunities to document your tickets, track your support requests
and view the status at any time. This allows you to communicate quickly and easily.

OUR PRODUCT

intranet2 Support

 PIIPE Intranet 

 New Work
– Increasing productivity from anywhere

app Support

 PIIPE App 

 New Communication
– Better reach all employees in one place

magazin Support

 PIIPE Magazine 

 New Connection
– Deepening engagement and connections

SUCCESS STORIES

 Made for people, 
made by people.

Discover how we have turned challenges into successes.
Each story shows what is possible with creativity
and team spirit. Be inspired and
become part of the next success story!

GROWING TOGETHER

Selected  customers

Numerous customers design
their communication and knowledge transfer
with the consulting and solution expertise
from NEOCOSMO.

CURIOUS TO FIND OUT MORE?

Request
 a demo version! 

Would you like a no-obligation demo
or trial access to one of our solutions?